Loom & Brass

Studio Inquiries

Connect with our Brooklyn studio for trade accounts, custom hardware lengths, or shipping support. We respond to all designer specifications within one business day.

24h

Response time

30 days

Return window

Global

Insured shipping

Get in Touch

Start a Project

Whether you are specifying for a residential project or seeking a custom hardware length, our team is here to assist with detailed spec sheets and trade pricing.

Common Queries

Frequently Asked Questions

Find immediate answers regarding trade accounts, worldwide shipping, and custom hardware installations.

Do you offer trade pricing?

What are your shipping policies?

Yes. We offer exclusive pricing and custom spec sheets for interior designers and architects. Register via our contact form.

We ship worldwide from our Brooklyn studio. All fixtures are securely packed, fully insured, and delivered via premium carriers.

Can hardware lengths be customized?

What is your return policy?

Absolutely. We can customize overall heights and rod lengths for most pendants and chandeliers. Specify your requirements in your inquiry.

We offer a dedicated 30-day return window for all standard fixtures in their original packaging. Custom orders are final sale.